Rug Care & FAQ

Rug Care

A hand-knotted rug is made to be lived with. With regular, gentle care, it can remain beautiful for years to come.

Routine care

Vacuum gently and regularly to remove surface dust.
Use a vacuum without a beater bar or rotating brush.
Avoid excessive high suction, especially along fringe and edges.
Rotate your rug every few months so foot traffic and sunlight are distributed more evenly.
Use a quality rug pad to help prevent slipping, reduce wear, and add comfort.

Spills and stains

Act quickly when a spill happens.

Blot the area immediately with a clean, dry white cloth.
Do not rub, as rubbing can push the spill deeper into the fibers.
Use a small amount of cool water only when needed, then blot dry.
Avoid harsh household cleaners, bleach, and steam cleaning.
For a significant stain or deep cleaning, consult a professional rug cleaner experienced with hand-knotted wool rugs.

Always follow the care information on the individual product page, as materials and construction can vary by rug.

Frequently Asked Questions

Are your rugs one of a kind?

Yes. Each KabulAura rug is a unique piece. Once it is sold, the exact rug will not be available again.

Where are the rugs made?

Our rugs are hand-knotted in Kabul, Afghanistan.

What materials are used?

Materials vary by rug. Each product page lists the specific materials, construction details, size, and care information for that piece.

Can I see more photos or ask a question before purchasing?

Absolutely. Email us at info@kabulaurarugs.com with the rug name or link, and we will help with additional details, photos, or sizing guidance.

Will the rug look exactly the same as it does on my screen?

We photograph each rug carefully, but colors can appear slightly different depending on lighting and your screen settings. Please contact us if you would like additional photos before purchasing.

How do I choose the right size?

Measure the area you would like the rug to cover and allow room around the edges where appropriate. If you need help deciding, email us your room dimensions and a photo of the space at info@kabulaurarugs.com.